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The IBM SPSS® software platform offers advanced statistical analysis, a vast library of machine learning algorithms, text analysis, open source extensibility, integration with big data and seamless deployment into applications. Its ease of use, flexibility and scalability make SPSS accessible to users of all skill levels. IBM Service Request news. Support for IBM hardware products will transition to a new site soon Read important information you need to know about the transition and when your country or region will transition.
New & Improved 365 / 24 / 7 Support Service!
Customer Support Hours
Our new and improved support service is now part of Version 1’s experienced and dedicated support team. This includes various service advantages such as 365 / 24 / 7 access and a larger dedicated support team for you.
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[email protected] no longer create support cases automatiocally. To log a support query please follow the instructions below:
1. Click the following link or copy and paste in your browser (https://www.version1.com/ibm-spss-support). You will be redirected to the new Version 1 SPSS Support Portal.
2. Fill out the form with the details of your query.
3. A member of the support team will get in touch shortly.
For more than 20 years we have been providing a variety of resources and options for assistance to ensure that your organisation maximises the value it derives from its investment in IBM SPSS software.
![Spss Spss](/uploads/1/1/7/8/117826200/352305231.png)
We are launching our new SPSS Customer Support Services using a new and improved platform to give you, our customer, the best possible experience. This includes various service advantages such as 24 / 7 access and a larger dedicated support team for you.
Ibm Spss Customer Support Number
To make things even easier, we have a list of SPSS Support FAQ’s that you can check before logging your query. If you don’t find your solution here, please fill out the form below with as much information as possible and a member of the team will get in touch.
Note: Students please refer to your university professor or site coordinator for any IBM SPSS queries. Only queries sent by the designated contacts in the IBM SPSS Academic agreement can be answered by our support team.
Log a Support Ticket
If you are a customer and have a technical query please log a ticket in the new portal.
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This page provides instructions on how to install IBM SPSS Statistics on a computer running Mac OS X 10.10 (Yosemite), Mac OS X 10.11 (El Capitan), or Mac OS X 10.12 (Sierra).
Installation Instructions
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- Install the IBM SPSS Statistics file you downloaded from software.usc.edu/spss.
- Double-click the SPSS Statistics Installer icon on your desktop.
- You may need to authorize the installer. Enter your computer’s login name and password and then click Install Helper to authorize the installer.
- On the IBM SPSS Statistics screen, click OK.
- On the IBM SPSS Statistics – Introduction screen, click Next.
- On the IBM SPSS Statistics – Software License Agreement screen, select I accept the terms in the license agreement and click Next.
- On the IBM SPSS Statistics – Install Python Essentials screen, under Install IBM SPSS Statistics – Essentials for Python, select Yes. Click Next to continue to the next screen.
- The following license agreement screen will appear. Select I accept these terms of the License Agreement and click Next to continue with the installation.
- The IBM SPSS Statistics – License Agreement for Essentials for Python screen will appear , select I accept the terms in the license agreement and click Next to continue the installation.
- On the IBM SPSS Statistics – Choose Install Folder screen, choose the location where you would like to install SPSS. Click Next.
- On the IBM SPSS Statistics – Pre-Installation Summary screen, click Install.
- SPSS will now install. This process takes approximately 2-5 minutes.
- The IBM SPSS Statistics – Install Complete screen will appear, click Done to finish the installation process and launch IBM SPSS Statistics.
- When you launch IBM SPSS Statistics for the first time, you will see the following screen. Click License Product to enter the license key you received from ITS and authorize your copy of IBM SPSS Statistics. NOTE: You must be connected to the Internet to successfully complete the authorization process.
- The License Status screen will appear. Click Next.
- On the Product Authorization screen, choose Authorized user license (I purchased a single copy of the product). and then click Next.
- On the Enter Codes screen, enter your authorization code. When purchased your software from ITS, you should have received an email with this authorization code.
- Once the authorization process is complete on the Internet Authorization Status screen, click Next.
- On the Licensing Completed screen, click Finish to complete the installation.
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NOTE: ITS suggests you open IBM SPSS Statistics once the installation and authorization has finished to ensure that the software has installed correctly.